If we had our druthers, all shipping would be free all the time! Alas, package deliverers need to earn a living too, and as a small business we don’t get the discounts offered to Amazon and such.
But like you, we also aren’t happy when shipping costs are more than the purchase – no matter how great a product is. We offer a flat-rate matched to your total order – anywhere in the U.S. Which means we limit what you pay, and cover the rest ourselves.
Shipping is free for orders over $175, plus we offer specials from time to time in our newsletter.
| Total Order ||Flat Shipping Rate (anywhere in the U.S.)|
|up to $10||$5.95|
|$11 - $20||$6.95|
|$21 - $30||$7.95|
|$31 - $75||$9.95|
| || |
If you are thinking of stopping by the studio, give a call first to make sure we're here.
We are happy to provide an exchange or refund of unused or once-burned candles within 30 days. If you need to return or exchange an item, please pack it carefully and send it to us along with the packing slip, contact information, problem with the candle, and an indication of what you would like us to do. Return shipping charges are not refundable, but we will provide free shipping for your new selection.
Please send returns directly to our studio:
Prosperity Candle, 116 Pleasant Street Suite 362, Easthampton, MA 01027